Terms and conditions

Terms and Conditions

1. Introduction

1.1 Purpose of the Terms: These Terms and Conditions (the "Terms") are intended to provide a fair and transparent framework for your use of our online gaming platform, including our website, mobile app, and any related services or software.

1.2 Acceptance of Terms: By registering an account with us, accessing our services, or participating in any games or promotions, you agree to be bound by these Terms. If you do not accept these Terms, please do not use our platform.

1.3 Age and Legal Restrictions: You must be at least 18 years old (or the age of majority in your jurisdiction) to use our platform. You are responsible for ensuring that your use of our services is compliant with all applicable laws and regulations in your jurisdiction.

2. Account Registration

2.1 Eligibility: To register an account, you must provide accurate and complete information about yourself, including your name, address, and contact details.

2.2 KYC and Verification Requirements: We may request additional verification documents or information to comply with anti-money laundering regulations and ensure the security of our platform.

2.3 Responsibility for Account Security: You are responsible for maintaining the confidentiality and security of your account login credentials and ensuring that they are not shared with others.

3. Deposits and Withdrawals

3.1 Accepted Payment Methods: We accept various payment methods, including credit/debit cards, e-wallets, and bank transfers.

3.2 Minimum and Maximum Limits: The minimum deposit amount is €10, while the maximum withdrawal limit is €10,000 per month.

3.3 Processing Times and Fees: Deposits are usually processed immediately, while withdrawals may take up to 5 business days to be credited back to your account. No fees apply for standard payment methods.

3.4 Anti-Money Laundering Policy: We comply with all applicable anti-money laundering regulations and reserve the right to suspend or close accounts if we suspect any suspicious activity.

4. Bonuses and Promotions

4.1 How Bonuses Are Credited: Bonuses are credited automatically after meeting the required wagering conditions, as specified in our bonus terms.

4.2 Wagering Requirements: To withdraw winnings from bonuses, you must meet the applicable wagering requirements, which vary depending on the type of promotion.

4.3 Expiry and Abuse Clauses: You may not use any bonus or promotion to abuse our system or take unfair advantage of other players.

5. Gameplay and Fairness

5.1 RNG Usage: We utilize Random Number Generators (RNGs) to ensure fair and unbiased outcomes in all games.

5.2 Game Malfunctions: In the unlikely event of a game malfunction, we reserve the right to cancel any bets or wagers made during the affected period.

5.3 Limits on Play and Responsible Gaming Tools: We offer various responsible gaming tools, including deposit limits, wager limits, and session time-outs, to help you maintain control over your gaming experience.

6. Responsible Gambling

6.1 Self-Exclusion Options: You can opt-out of our services for a minimum period of 24 hours or permanently by contacting our support team.

6.2 Deposit, Wager, and Session Limits: You can set limits on your deposits, wagers, and session time to help you maintain control over your gaming experience.

6.3 Help and Support Links: We provide links to various responsible gaming organizations, such as GamCare and Gambling Therapy, for support and advice.

7. Prohibited Activities

7.1 Bonus Abuse: You may not use any bonus or promotion to abuse our system or take unfair advantage of other players.

7.2 Fraud, Collusion, or Manipulation: Any attempt to engage in fraudulent activity, collusion, or manipulation will result in account suspension or closure and potential law enforcement action.

7.3 Use of Bots or Automated Systems: You may not use any software or automated system to participate in our games or services.

8. Account Suspension and Closure

8.1 Voluntary Account Closure: You can close your account at any time by contacting our support team.

8.2 Breach of Terms: We reserve the right to suspend or close accounts if we suspect a breach of these Terms.

8.3 Inactivity and Dormant Accounts: If you do not log in to your account for 12 months, we may consider it dormant and take steps to recover any outstanding funds.

9. Privacy and Data Protection

9.1 Information Collected: We collect various information about you, including personal details and payment history, to provide our services and comply with regulations.

9.2 Use and Storage of Personal Data: We use reasonable measures to protect your personal data from unauthorized access or disclosure.

9.3 GDPR Compliance: As a EU-based company, we are committed to complying with the General Data Protection Regulation (GDPR).

10. Limitation of Liability

10.1 Losses: We will not be liable for any losses incurred by you resulting from our services, including game malfunctions or system errors.

10.2 System Errors: In the unlikely event of a system error, we reserve the right to cancel any bets or wagers made during the affected period.

10.3 Third-Party Links: We are not responsible for the content or functionality of third-party links provided on our platform.

11. Amendments and Updates

11.1 Right to Modify the Terms: We may modify these Terms at any time, with or without notice to you.

11.2 Notification of Changes: Any changes to these Terms will be posted on our website and/or notified to you via email.