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Privacy Policy

IntroductionThe purpose of this Privacy Policy is to inform you about how we collect, use, store, and protect your personal data. This policy explains our practices regarding user data rights and how we handle personal information.

Purpose of the Privacy PolicyThis policy aims to clearly communicate how we process and manage your personal data, ensuring transparency and accountability in our operations.

Scope of ApplicationThis Privacy Policy applies to all users of Cheri Casino services, including those who register for an account or simply browse our site. By using our platform, you agree to be bound by this policy.

Consent ClauseBy accessing and using our services, you consent to the practices outlined in this Privacy Policy, which explains how we collect, use, store, and protect your personal data.

Data We Collect

Personal Information:

  • name
  • email address
  • date of birth
  • address
  • other identification details as necessary for account management or regulatory compliance

Account Info:

  • username
  • password (hashed and securely stored)
  • payment details

Technical Data:

  • device information (e.g., operating system, browser type)
  • IP address
  • cookies (see below)

Usage Data:

  • site activity logs (e.g., login history, game interactions)
  • browsing behavior on our platform

How We Use Your Data

We collect and use your data for the following purposes:• Creating and managing accounts: to verify identities, enable access, and maintain account security• Processing deposits and withdrawals: to facilitate financial transactions and manage funds• Providing customer support: to address inquiries, resolve issues, and enhance user experience• Bonus eligibility and responsible gambling monitoring: to assess qualification for bonuses and ensure safe gaming practices• Improving the site and personalizing the user experience: to refine services based on usage patterns and preferences• Fulfilling legal and regulatory obligations: to comply with applicable laws, regulations, and industry standards

Cookies and TrackingWe use cookies to enhance your experience, improve performance, and provide targeted advertising. Cookies can be categorized into:• Essential (required for site functionality)• Analytics (to track usage patterns and optimize services)• Marketing (for targeted promotions and advertisements)

Users have the right to manage or disable cookies through their browser settings.

Legal Basis for ProcessingOur primary grounds for processing user data are:

• Contractual necessity: to provide and maintain our services, including account management and financial transactions• Legal obligations: to comply with applicable laws, regulations, and industry standards• Legitimate interests: to enhance the user experience, improve performance, and optimize services• User consent: where necessary for specific processing activities (e.g., marketing)

Data Sharing and DisclosureWe may share personal data with:• Payment processors to facilitate financial transactions• Gaming providers to access and process games, bonuses, or promotionsPersonal data is not sold. However, we may disclose data as required by law or regulation.

Data Storage and RetentionWe securely store personal data for a reasonable period, taking into account factors such as:• User consent (if applicable)• Regulatory requirements• Industry standards

Our storage practices prioritize security and protection of sensitive information.

Security MeasuresTo safeguard your data, we implement various measures, including:• SSL encryption to protect data transmission• Access controls to limit authorized access• Authentication processes to verify identities• Monitoring for unauthorized access or malicious activity

Your RightsUnder data protection laws, you have the right to:

  • Access, update, or delete your personal data
  • Withdraw consent or object to processing (if applicable)
  • Exercise these rights by contacting us through our support channels

International Data TransfersWe may transfer personal data outside your country or EEA, taking necessary precautions to ensure secure and compliant transfers. Where applicable, we employ Standard Contractual Clauses to safeguard user data.

Third-Party ServicesWhen using external links or services, please note that they have their own privacy policies. We are not responsible for the content of these third-party services.

Policy UpdatesWe reserve the right to update our Privacy Policy, and users will be notified through clear communication channels. Continued use of our platform implies acceptance of any changes made to this policy.